Shipping | Returns
All of our orders are shipped on business days (Monday - Friday). You can expect your package to arrive within 4-12 business days from receipt of your order.
- The shipping and handling cost for your order is based on the total weight of the order.
- Please allow up to 3 business days to process and pack your order.
- Please note that due to certain US and International Holidays, orders may take longer to ship out.
We want you to be completely satisfied and happy with your order. Please email us at email@example.com (with your order number) regarding any returns or exchanges.
You can return or exchange a product within two weeks of shipping date.
- We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at firstname.lastname@example.org.
- When your order is shipped from our lab facility, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.
Additional questions? Shoot us an email: email@example.com